Frequently asked questions
Clear answers about account access, plans, WebDAV usage, support, and privacy operations.
How do I access Hansson Vault?
You can access Hansson Vault through the web experience. WebDAV access is also available for compatible clients and platforms.
Do you support two-factor authentication?
Yes. Account protection supports two-factor authentication options, including authenticator apps and hardware security keys where configured.
Where can I see pricing and plan details?
Pricing and plan details are published on the dedicated plans page for operational clarity and direct reference.
How can I check service status?
Use the public status page for real-time service health, incident visibility, and operational updates.
How long does support take to respond?
Initial response target is within 24-48 business hours (U.S. business days), depending on request volume and severity.
What should I include in a support request?
Include your account email, a short issue summary, platform/client details, and the approximate time the issue occurred.
Is WebDAV fully supported?
Yes. Hansson Vault supports full WebDAV access for clients and environments that implement WebDAV standards correctly.
How do I request account or privacy-related data actions?
Send your request to [email protected]. Requests are processed subject to legal, security, and verification requirements.
Where can I read your privacy policy?
The privacy policy is available on the website and covers data processing, retention, sharing controls, and user request channels.
Which company operates this service?
This service is operated by Hansson Inc, United States.